At Club City, franchise training and development is critical to the short, medium and long-term success of the brands. This includes traditional training in the areas of product knowledge and benefits, customer service and satisfaction. This is best achieved through solid business knowledge, effective communication, the understanding of a small enterprise within the context of a corporate system and, most importantly, to relate to our franchisees. We believe that our franchisees need to know where they are going if they are to get there with the most efficient use of resources (time, money, people). We provide our franchisees with the tools and information to develop, implement, action and evaluate their business. We also take complete responsibility of effective execution of the projects for our franchisees, this includes complete vendor support, inventory planning, infrastructure, kitchen, architecture and design to implementation. We have a team of professional and associates in order to make our outlets commissioning a turnkey. We are engaged in constant technological R & D and evaluate our brands as they relate to the current and ever changing markets.